PRWD Customer Gets $1,000 Water Bill

Can you imagine a water bill totaling $1,000? How about $500? A Pioneer Rural Water customer accidentally let the water run at a location and wound up with a one thousand dollar bill. The water office applied a leak adjustment clause that cut his bill to $546 dollars, and the customer appealed to the board of directors for further relief. Here was General Manager Terry Pruitt’s response:

The board took no action, which leaves the customer in the position of paying the bill. Pioneer officials said they wanted to avoid a precedent-setting action